Support

Get Technical Support

NewKinetix designs and manufactures its products with high quality and customer satisfaction as the primary goal. We will quickly address any issues with the quality and answer questions about using our products.

Please consult the online User’s Manual and FAQs if you are having a technical problem or question. Also, you may find a solution to your problem on our forums, or you can submit your question there to see if other users know the answer.

If the online resources do not address your question or issue, complete the Contact Support form. The Product Model Number, Software version and Firmware version appear on the settings screen under About. The accessory must be installed to see all of the information. One of our technical support staff members will respond within one business day.

Contact Support

Your Name (required)

Your Email (required)

Phone

Product Model Number (required)

Software Version (required)

Firmware Version (required)

Problem / Question Details (required)